Music Therapy Increases Patient & Customer Satisfaction
In a recent survey of 25 businesses providing music therapy in Utah, 95% responded that their music therapy program increases patient and customer satisfaction.
95%. That’s a pretty solid response for a survey of such a wide variety of providers. These survey respondents serve a wide variety of clients including those with brain injury, children with medical needs, children in early intervention programs, typical and special needs school age children, adults in end of life care, adults with special needs, and adolescents in foster care. How is it possible that one service can have such an impact on patient and customer satisfaction over such a wide variety of needs?
To put it simply, music works.
Music therapists are trained in how to effectively use music to heal, comfort, bring about positive change, and even develop functional day to day skills. The potential of what music therapy can do is part of what makes the field so wildly exciting. It is why music therapists are so passionate about what they do–because it works. It is why patients, clients, and students look forward to their “music therapy day”. Because it’s enjoyable. Because it’s different. Because it works.
It is why business owners who employ music therapists are so confident that it increases patient and customer satisfaction. 100% confident, in fact. And that satisfaction will lead to a myriad of other benefits, including increased retention, improved community reputation, and may even bring in new referrals and customers when it is included in the marketing strategy.
If you are looking to maintain or increase your patient and customer satisfaction, music therapy may be your answer.
To find out more about how it can address the unique needs of your particular company, schedule a free company in-service HERE.